Job Description
The Senior Corporate Travel Consultant is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, walks in etc.). The travel consultant is the primary point of contact for the customer and provides active travel consultation towards the business customers, including providing travel details and up-selling of related product.
This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests. Takes the initiative to provide assistance to team members and management as requested.
Availability
Immediate
Salary
Market related
Required Qualifications
Qualification:
Minimum 7 year’s experience in the travel industry
Location
Gauteng
Randburg
General Details
- Quote and confirm domestic, regional and international flights and land arrangements
- Book and issue airline tickets on the Galileo GDS and Lia Reservation System
- Access BSP Link and process refunds
- Process EMDs on Galileo
- Clear Galileo Q’s twice per day
- Process vouchers on the Quicktrav Front Desk system
- Supply concise travel itineraries
- Confirm Business and Leisure travel
- Processing own refunds
- Process visa applications
- Capturing of booking on Lia online booking tool
- Emergency phone to be manned on a rotation basis for a period of one week per consultant
- Practice teamwork and has the enthusiasm to assist colleagues
Application details
Nokwazi Mhlongo
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