Job Description
Thompsons Holidays is looking for an enthusiastic customer centric orientated Regional Manager, who has a positive attitude, great communication skills, can effectively listen, builds relationships and has the ability to mentor and lead a great Team.
With strong leadership and a service excellence focus, this person will be responsible for the achievement of regional budgets, sales targets, turnover and profits.
- Responsible for motivating and leading a team to generate required results
- Achieve sales targets and drive employees to achieve personal targets, reduce losses and meet regional budgets
- Maintain Service Excellence standards and strong customer relationships
- Streamlining of the business unit through systems and processes.
- Drive effective communication within the business unit and between the various units of Thompsons Holidays/Cullinan Outbound Tourism
- Manage a Regional Budget
- Problem solve
- Staff management
Required Qualifications
Qualification:
- Travel Diploma (preferred)
- Business Management Qualification or equivalent - an advantage
- Amadeus Certificate
- Minimum 8 years’ experience in the Tourism and Travel industry including 3 years practical experience in managing a medium to large team
- Practical Understanding of the Outbound wholesale Travel Market and Tourism and Travel Industry
- A practical understanding of Managing Market and Product Research
- Good global Destination knowledge and good understanding of the Thompsons Product Range
- Working knowledge of MS office Applications – Excel, Outlook, Office , PowerPoint
- Competent in working with calculations and costings
- Competent in Report writing
- Strong People and interpersonal skills
- Flexible, open minded and confident
- Excellent communication and leadership qualities
- Good organisation skills
- Experience in implementing and managing systems and processes
- Experience in managing and directing a team to increase performance and productivity
- Experience in handling company budgets and targets
- Good understanding and reading of contracts and understanding of net, gross, margin, profit, room types and air fares
- Travel will be required
- Availability after normal working hours may be a requirement, subject to business demands
Location
Western Cape
Cape Town
General Details
Email your CV and a 5 line motivation to
joanne.adolphe@thompsons.co.za - click on "Apply Now" button.
Application details
Apply Now