Job Description
PRIMARY PURPOSE OF THE JOB
To provide an efficient and quality domestic, regional and international travel consulting experience to all VIP corporate customers.
KEY PERFORMANCE OBJECTIVES
Receive travel requests from corporate clients.
Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client.
Receive and resolve travel queries from clients, e.g. provide assistance to the client in the event that they are stranded, missed the flight, etc.
Compile a quotation on the travel package and forward this to the client
Arrange bookings as per the approved quote from the client
Provide booking confirmation to the client once bookings have been made with suppliers
Confirm final travel bookings with the client
Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings
Apply for visa documentation and travel insurance on behalf of the client
Order foreign exchange as per the clients requirements and ensure delivery to clients
Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email
Read and research information in order to remain abreast with changes within the market
Availability
**ASAP***
Salary
Market Related
Required Qualifications
Qualification:
QUALIFICATIONS AND EXPERIENCE
Required
Diploma in Travel & Tourism / equivalent NQF Level 5
5 - 6 years relevant experience Advantageous.
Experience in arranging concierge services for VIP clients.
24 hours availability.
Location
Gauteng
Johannesburg
General Details
Please use the Ref number when applying.
Application details
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