Travelinfo

Job Description

The Operational Systems Administrator position will act as a “go between” bridging the gaps between the data help in iQCX, iBank. Procon and the GDS’. They will be responsible for ensuring the quality and integrity of data held in iQCX, the GDS’ and Procon is kept at optimal levels. The incumbent needs a full understanding of the different processes Club Travel follows. This would include operations, accounting, ticketing, online, scheduling, etc.
Requirement Overview The Operational Systems Administrator position will act as a “go between” bridging the gaps between the data help in iQCX, iBank. Procon and the GDS’. They will be responsible for ensuring the quality and integrity of data held in iQCX, the GDS’ and Procon is kept at optimal levels. The incumbent needs a full understanding of the different processes Club Travel follows. This would include operations, accounting, ticketing, online, scheduling, etc.

Required Qualifications

Qualification:
Key Duties & Responsibilities • Maintaining the tables used by iQCX to perform quality control functions. This will include, but not be limited to: * the “loading” of new clients’ details and rules specific to that client in iQCX, with information obtained from the accounts Department * loading new staff and ITC’s in iQCX, with information obtained from the Franchise Department • Co-ordinate the uploading of data files to iBank in conjunction with CLUB IT e.g. Data Doctor • Mapping processes and operations with the intent of streamlining • Take control of the passenger profiles in the GDS’ • Ad hoc report requests from iQCX e.g. Unticketed PNR’s, Agent Errors • Verify & research data consistency • Maintain iQCX / iBank users • Write ResRules for iQCX • Manage, maintain and troubleshoot Schedules and System •Monitor Areas in iQCX e.g. resend failed Itinerary Emails, Agent Errors Skills, Experience & Education Successful candidates thrive in a team environment, excel in taking initiative to solve problems, and be committed to owning projects/tasks through their completion. Specific requirements include: • Basic GDS proficiency • Experience working with travel data • Experienced with Excel • Detail oriented with data • Procon experience desired

Location

Western Cape

Cape Town CBD

General Details

http://clubtravel.external.erecruit.co.za

Application details

Wardah Smith

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