Job Description
The main objective of this role is to provide information, advice and booking services directly to our clients whilst delivering service excellence and positively promoting the Company brand. This is achieved through exceeding the client’s expectations thereby creating long term relationships, fostering mutually beneficial relationships with suppliers and offering customers the best deals most suited to their needs.
DUTIES AND RESPONSIBILITIES
- Read and understand corporate clients travel policy
- Assist your colleague’s clients if and when necessary.
- Ascertain client’s needs and advise suitable products and services.
- Prepare and process quotes within time frame set by clients Service Level Agreement.
- Follow up on all quotes within 24 hours.
- Build professional relationships with clients to ensure client retention.
- Book all travel related services (flights & ground) preferred GDS Sabre, website or with supplier in accordance to the clients travel policy.
- Liaise with tour operators and other key partners such as hotels and airlines regarding bookings and schedules.
- Advise clients regarding passports, visas, health requirements, foreign exchange, travel insurance, car parking, car hire, transfers, accommodation, excursions and any other travel related services.
Required Qualifications
Qualification:
- Minimum 5 years corporate consulting experience with preferably Sabre as a GDS
- Excellent geography, destination and product knowledge
- Outgoing and approachable with exceptional customer service skills
- Outstanding verbal and written communication skills
- Passionate about travel and people
- Computer literate with MS Outlook and the internet
- Attention to detail
- Ability to excel under pressure
- Excellent organisational skills
- Strong sales focus
Location
Western Cape
Bryanston
General Details
All applications must be submitted online on the link below:-
https://clubtravel.recruitbank.co.za/candidate/JobPreview.aspx?Id=340
Application details
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