Job Description
- Takes ownership of Product portfolio blue print from Sales Engineer and/or Product & Technology Consultant until deployment and setup is completed.
- Responsibility for delivery of system integration at customer conversion projects from planning to delivering
- Planning - responsible for highly structured due diligence engagements to make it a successful transition
- Detailed understanding of customers end-to- end business operation, technologies and system architecture including interfaces
- Design of end-to-end workflow in accordance with operational improvements proposed by Sales Engineer and/or Product & Technology Consultant
- Delivery of detailed technical business scoping document, which identifies all cutover critical elements and highlights risks and due diligence executed in collaboration with Delivery Leads
Delivery
- Installs and configures complex and/or non-standard Sabre products
- Ensures successful integration and configuration of all required interfaces (e.g. Mid/Back Office, Corporate Booking Engines etc.)
- Works closely with technology partners to ensure successful implementation and integration of their respective products
- Owns Sabre installations in complex customer environments including network configuration
- Executes in depth introductions and trainings to customers ambassadors for complex and/or non-standard Sabre or tech partner products
- Engages other experts, developers, and resources as appropriate (Internal and external).
- Identifies new technical opportunities for products, services and revenue generation to feedback to the Sabre product organization
- Customer onsite assistance with floorwalking in a day to day operations (responsibility for complex products and smooth operation of end-to-end workflow
Required Qualifications
Qualification:
- Proven technical experience in customer facing situations primarily focused on consulting positioning and implementing technical proposals and solutions within the travel industry.
- In-depth experience of working with Corporate and Leisure travel agencies across the EMEA region.
- Technical expert of development tools, including API's, Web Services
- Proactive approach to technical problem solving and customer engagements
- Ability to analyze, identify and resolve complex problems in daily operations.
- An innovative thinker who has the ability to approach situations from a different yet logical perspective.
- Detailed knowledge of Sabre solutions
- Highly developed communication and presentation skills.
- Understands the complexity of a fast-paced technology business and works well in a matrix organization. Team player a must
Location
Gauteng
Johannesburg
General Details
12 month contract.
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Application details
Liesl Henkelmann
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