Job Description
- Works with Program Management COE to develop and maintain currency of customer segment specific delivery playbooks and utilizes playbooks to provide a globally consistent customer delivery experience
- Defines stakeholder maps including Sabre internal, Customer and 3rd party constituents
- Creates an escalation hierarchy for issue resolution
- Plans and leads internal and joint Wall Walks with customers as required to ensure program success
- Creates the project plan for the conversion/special project and manage against this plan, identify activities leading up to go-live and achieving run-rate milestones
- Drives SMEs to identify and capture key risks and issues at the start and throughout the conversion process
- Drives SMEs to identify mitigation strategies for risks and action items to resolve issues Tracks and logs issues throughout the project life-cycle and identify actions to resolve these issues
- Defines action owners for activities to mitigate risks and resolve issues
- Follows-up to complete project activities leading up to final go live
- Communicates project status to the stakeholders identified in the stakeholder map
- Provides required input to project/program management tracking tools (i.e. dashboards, spending, etc.).
- Prepares management tracking/steering committee presentations as required
- Drives towards achieving go-live and run rate milestones
- Escalates blockers to achieving these milestones in a timely manner as per escalation hierarchy and periodic status reports as appropriate
Required Qualifications
Qualification:
- Must be a team player, self-starter and possess good analytical skills.
- Must have strong organisational, time management and interpersonal skills.
- Possess the ability to make independent judgement decisions and provide recommendations for decisions.
- Needs to be able to relate to, and communicate with internal and external customers at all levels and provide strong stakeholder management skills.
- Must have strong written and verbal communication skills.
- Must have above average desktop and computer application skills. (I.e. MS office including Word, Excel, and PowerPoint)
- Ability to handle multiple projects simultaneously.
- Professional qualification in Project Management desired, particularly to PMBOK and/or PRINCE2 standards.
- In-depth experience in managing projects crossing multiple organisational areas.
- Ideally, have knowledge of the GDS industry
Location
Gauteng
Johannesburg
General Details
12 month contract.
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Application details
Liesl Henkelmann
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