Job Description
- Consult and advise agents on product and services in Southern Africa.
- Interpret client’s specifications and requirements and suggest suitable travel itineraries and costings.
- Coordinate and project manage the logistics around booking of accommodation, transfers, tours, excursions, flights and car hire.
- Sell profitably and manage the travel file accurately.
- Issue itineraries and tickets for the final travel arrangements
- Accurately invoice bookings within prescribed deadlines to ensure clients client statements are correct.
- Keep up to date with product and geographical knowledge.
- Have a clear understanding of department operating procedures and how to use the company systems
Required Qualifications
Qualification:
MINIMUM CRITERIA
- Matric
- Relevant qualification in Travel and Tourism would be an advantage
- Computer skills: Outlook, Tourplan would be an advantage
- Previous consulting experience in an Inbound Tour Operator
- Availability to travel on Educationals at least once a year
- Good geographical knowledge of Southern Africa
Location
Kwazulu Natal
Westville
General Details
SKILLS AND ATTRIBUTES
- Computer literate
- Good communication skills – written and verbal
- Financial Acumen – understanding of debits, credits, invoicing
- South African Product Knowledge
- Knowledge of Travel Industry Airline, Tourism and Hospitality procedures and processes
- Quality Orientated – high standard of service
- Good Reader with a high level of attention to detail
- Good interpersonal skills – ability to build rapport with agent and work well in a team
- Ability to meet deadlines and effective in time management
- Accountable
- Positive attitude and behaviour
- An ability to work well within a team and assist with overflow of enquiries
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Application details
Gill Thorpe
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