Job Description
Club Med South Africa has a position available in our Call Centre for a highly motivated and sales driven Travel Experience Designer who will be responsible for maximizing both direct and indirect sales while providing superior customer service. The position is based at our office in Fourways, Johannesburg.
Availability
Mid-December 2021
Salary
To be discussed during interview
Required Qualifications
Qualification:
- Travel expert with a minimum 2 years’ experience working in the travel and/or tourism industry.
- Must be familiar with the Club Med brand.
- Amadeus
- Excellent phone etiquette and communication skills, customer focused, team player, self-starter, punctual, organized, attention to detail, sales and results driven, self-motivated, assertive, ability to perform under pressure
Location
Gauteng
Fourways
General Details
Performance KPIs:
Revenue (BV), NPS, CSAT score, number of calls taken, call duration, conversion rate, turnaround time
Application details
Janene Britz
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