Job Description
- Offer first line assistance to the Travel Designers, allocating tasks of availability, confirmation and post confirmation services while maintaining workloads and a high level of efficiency within the team as a whole.
- Develop and mentor staff and talent to their full potential through performance development programs.
- Liaise with the Head of Reservations to ensure the company strategy is implemented.
- Monitor, review and measure the teams’ margins, sales targets and company’s bed nights sold, and promote up-selling without creating a negative experience for the agent.
- Optimise business processes – continuously striving to improve business effectiveness and efficiency with innovation, flexibility, and integration within the business’s technology
Availability
Immediately
Salary
Negotiable
Required Qualifications
Qualification:
- Tertiary qualification in Travel & Tourism/Hospitality.
- Min 8-10 years in the Travel & Tourism industry.
- General product knowledge on Southern & East Africa
.
Location
Gauteng
Johannesburg North
General Details
Personal or educational travel experience advantageous.
Application details
Nono Mantjiu
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