Job Description
Are you a mature top senior consultant? Opportunity to join niche, boutique, service-orientated team.
- Focus on delivering excellence in customer service to clients.
- Strong focus on sales to ensure inquiries are converted to bookings in good time.
- Good knowledge of travel in Africa.
- Handle all booking requests from clients. This includes domestic, regional and international flights as well as car hire, hotel bookings and packages.
- Inbound and outbound travel as well as corporate and leisure.
- Typing up/publishing/creating of documents as per the company profile.
- Manager to be kept informed at all times of pipe-line quote and bookings.
- Adhere to file management systems in accordance to company policy and maintain quality control standards in all documentation.
- Ensure all bookings are completed on time and correctly invoiced and that payment is received in accordance with respective terms and conditions.
- Resolve all customer service issued timeously.
- Always attempt to resolve issues with clients or colleagues and maintain a good consultant/management/office relationship.
- Maintain and develop a close working relationship with clients, tour operators and other suppliers.
- Assist with emergency phone & bookings as required.
- Offer relevant 'value ads' at all times.
- Have a good knowledge of visa requirements and keep up to date with Covid conditions of travel.
- Have a clear understanding of your role and manage this to the best of your ability.
- Team work is essential.
- Be able to take instruction from management and follow orders.
- Maintain a positive attitude at all times.
- Stay abreast of all Deals, Specials and happenings in the market place.
- Experience with re-issuing and issue in exchanges essential.
- Must have an excellent command of the english language.
- Be confident and thrive under pressure.
- Responsibility to ensure all work is completed.
- Have pride in your work and always go the extra mile.
- Be able to manage group bookings when neccessary
Availability
asap or 01 June 2022
Salary
commission-based incentive.
Required Qualifications
Qualification:
- Matric plus a qualification in travel agency operations essential.
- At least 5 years experience in retail travel as a senior consultant.
- MUST be computer literate.
- Must be able to communicate clearly both telephonically.
- An excellent command of the english language essential (written and spoken).
- Amadeus essential.
Location
Gauteng
Illovo
General Details
Based in Illovo. Only successful applicants will be contacted. Copy of ID must be submitted with an up-to-date CV application. No criminal record.
Application details
Carol
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