Job Description
- Project manage the implementation of new online accounts.
- Consult with client during project implementation meetings and obtain the information required for the account set-up and configuration.
- Project manage the account implementation.
- Prepare account set-up and configuration documentation.
- Configure and test of new client accounts on the online reservation platform.
- Conduct System-Integration-Testing (SIT) as well as User-Acceptance-Testing (UAT) with client representatives.
- Provide client, user and TWF agent training.
- Keep up to date with new product releases and communicate with key TWF personnel and client representatives where necessary.
- Ensure all documentation for implementations and integrations are updated and distributed where applicable.
- Attend monthly / quarterly client SLA meetings during the account implementation phase and on an as-and-when-required basis, thereafter, should the client require customized enhancements to the solution.
- Formalize the client’s requirements in writing for scope of work preparation and submission to developer team.
Availability
Immediately
Salary
Negotiable
Required Qualifications
Qualification:
- Online account implementation experience.
- Galileo experience is essential.
- Online support experience will be an added advantage.
- Good understanding of business travel.
- The ability to systematically analyze client business requirements.
- Good presentation, and excellent verbal and written English.
- Good communication skills.
Location
Gauteng
Pretoria
Application details
Carien Du Toit
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