FCM Travel is looking for Junior - Senior Corporate Consultants to provide business travel management to our clients through multi-level relationships and our industry expertise.
Primary duties and responsibilities (KRAs)
• To service, retain and grow the portfolio; ensuring optimum levels of service are maintained at all times.
• Drive a customer service mentality by delivering on the brand CVP’s
• You will be responsible from quoting, booking, finance, queries, and complaint handling
• Ensure enquiries are actioned as per agreed SLA.
• Ensure that clients receive quotes, invoices and documentation within the minimum expected time period.
• Ensure that all client statements, invoices and queries are sent out as per minimum expectations.
• Adhere to One Best Way finance process and procedures
• Efficiently balance the need to meet deadlines and work speedily under time pressures while maintaining high standards of service
• Service orientated, drive brand initiatives for greater customer
engagement and retention
ASAP
Market related with commission & company benefits
Qualification:
Minimum 3 - 5 years working in corporate travel
Senior consultanting experience
Amadeus – Non Negotiable (Advantageous)
Gauteng
Cape Town (Canalwalk head office)
To apply click on the below link
Job Search | Flight Centre Travel Group Careers (fctgcareers.com)
Flight Centre Travel Group Recruitment