Job Description
- Process and respond promptly to all travel requests ensuring that client specifications and SLA requirements are met.
- Ensure that clients are informed at first contact of all travel requirements – specific to destination.
- Carefully check all documents for accuracy and quality, and submit to the clients within prescribed time frames.
- Understand and apply all technology used for operational effectiveness.
- Apply fare and system knowledge in order to source the most cost effective fares.
- Process all visa requirements, where applicable.
- Continuously check and/or monitor changes to client profile sheets (CPSs) or passenger profile sheets (PPSs), update and advise line manager.
- Clear own Q at least three times a day.
- Utilise preferred suppliers for provision of services, where possible.
- Proactively monitor industry related issues and advise clients accordingly.
- Understand and apply Wings’ specific policies and procedures.
- Report all incidents affecting / involving clients and take regular guidance from Line Manager.
Availability
Immediately
Salary
Market Related
Required Qualifications
Qualification:
- Diploma in Travel and Tourism
- GDS experience on Sabre/Amadeus mandatory
Location
Gauteng
Johannesburg
General Details
Application details
Dudu Ncube
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