Immediately
Above market related
Qualification:
* Minimum 2 years travel experience preferred *
Matric qualification
Galileo qualification & experience essential
Tertiary qualification in travel & tourism advantageous
Excellent travel product knowledge
Corporate fares & general fares knowledge
MS Word and e-mail experience
Customer care principles
Basic accounting principles / administration
Able to process own ticketing, re-issues & rerouting
Able to read, understand & apply fare rules
Able to recommend logical, objective & thoughtful ideas & decisions
Skills:
Interpersonal skills
Team player
Good verbal & written communication skills
Ability to communicate at all levels
Accuracy & Initiative
Planning and organizational ability
Problem Solving Ability
Accountability
Quick learner
Attitudes:
Able to work on your own as well as part of a team
Ability to work under pressure
Extremely dependable
Customer-driven
Attention to detail
Enthusiastic, Creative & Motivated
Assertive and Confident
Cost Conscious
Flexibility
Service Orientated
Emotional intelligence
Self-developer, eager to learn
Create positive energy in the team
Willing & able to assist across teams
Western Cape
Cape Town CBD
Sonika Troskie