Understanding and operating company quoting systems and other travel-related programs.
Have good product knowledge and sound geographical knowledge of Southern and East Africa.
Emergency phone duty.
Do various quotations for agents.
Obtain and where possible negotiate rates.
Ensure these rates are sent to be loaded in the operating system.
Use preferred suppliers.
Ensure get to visit the preferred suppliers and get to know the products.
Put in place and manage provisional bookings.
Run all aspects of tours within budget.
Produce guide manuals and ensure a smooth operation of the tour.
Ensure agent’s information and tour information correspond.
Assist with the handling of complaints by gathering feedback from suppliers, guides, etc.
Assist with management and training of junior consultants
Be on constant look out for new venues and activities – advise team & rest of office.
Take responsibility for all aspects of tours being run.
Doing necessary admin in order for the Accounts department to do their part on your tours.
Create invoices for agents and keep track of payment of the tour.
Proofreading marketing materials sent by the agent for promotion of the tour.
Double check guides booked for the tour
Request sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour.
Immediately
Negotiable
Qualification:
Gauteng
Gauteng - work from home
Our client is looking for a candidate who can speak, read and write Spanish.
Jean Rymer