Job Description
Management of Tourplan System Content:
- Ensuring Tourplan content is fully up-to-date and accurate at all times:
- Rates, offers, child rates, group rates, value adds, etc.
- Trading terms, policies, property includes/excludes, etc.
- Supplier information, contact details, etc.
- Overseeing the loading and checking of the above into Tourplan within specified deadlines
- Ensuring rate loading policies and procedures are strictly adhered to
- Ensuring the best-practice and procedure documentation is up to date
- Identifying process changes to optimize loading efficiency and accuracy
- Assisting with Tourplan content-related projects
Management of Rate loading team:
- Day-to-day management of rate loading team, their capacity and their outputs
- Management of rate loading logging, delegation, and query resolution
Reporting on team performance, including:
Turnaround times
Rate loading errors
Number of suppliers loaded
- Team leave approval and appraisals
- Interviewing and hiring new staff
- Training new staff joining the team, and conducting ongoing training to develop team members
- Ensuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
- Ensuring alignment of content-loading process
- Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
Availability
Immediately
Salary
Negotiable on experience
Required Qualifications
Qualification:
- Minimum 4 years’ experience in a tour operating support / system environment
- Management of a team an advantage
An excellent working knowledge of Tourplan
Understanding of product contracting, including commission and mark-up / discounting structures
Location
Gauteng
Johannesburg North
Application details
Nono Mantjiu
Apply Now