Job Description
- Responsible for a portfolio of clients, ensuring that the travel process is aligned to the clients Travel Policy and SLA
- Provide the highest standard of service, advice and booking services for domestic, regional and international travel
- Create long-term mutually beneficial relationships with all internal and external customers and suppliers.
Availability
Immediately
Salary
Negotiable based on experience Benefits include: Pension, Medical Aid, Incentives
Required Qualifications
Qualification:
- Diploma/relevant qualifications in Travel and Tourism
- General Travel Certificate
- 5 plus years’ experience in the retail travel industry
- Strong operational and GDS/travel systems experience, fares knowledge, team player and have the ability to work within a fast-paced, busy environment
Location
Gauteng
Johannesburg
General Details
Knowledge Required:
- Travel-related systems and procedures
- Advanced Domestic, Regional and International fares and ticketing
- Advanced Domestic, Regional and competent International destinations
- Advanced GDS
- Rennies BCD Travel products and services
- Rennies BCD Travel policies and procedures
- Client travel policy
- Business acumen
- Non-Negotiable operational processes
Skills Required:
- MS Office
- Interpersonal skills (including Conflict Management)
- Verbal and Written Communication Skills
- Analysis and Problem-Solving Skills
- Relationship Building Skills
- Time and Stress Management Skills
- Advanced Research Skills
- Consulting Skills
- Coaching and Mentoring Skills
- Telephone Skills
Personal Attributes Required:
- Customer service orientation
- Approachability
- Detail orientated and quality driven
- Initiative
- Flexibility
- Professionalism
- Team Player
- Diplomacy
- Energy and Drive
- Patience
Application details
Thobeka Malefane
Apply Now