Job Description
This position is a work from home (remote) position, that requires the candidate to provide their own reliable internet connection (at their own cost) and electricity supply, even during load shedding.
- Be responsible for the day-to-day support of consultants, with regards to the end-to-end documentation, quoting, operations, reservations, and emergency support of all bookings.
- Destination knowledge of Southern and East Africa.
Ability to adapt to and work across multiple cultures.
Highly customer/client focused.
Self-driven and able to work flexibly to meet deadlines and turn-around times.
Ability and willingness to work with local operations, sales and purchasing teams effectively.
Ability to work independently and in a team.
Ability to work under pressure and juggle multiple tasks.
Ability to work remotely, without supervision and be productive.
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Availability
Immediately
Salary
R20,000 - R30,000 Gross
Required Qualifications
Qualification:
- DMC experience ( Inbound)
- Competent in the use of Microsoft Office products (particularly excel) & internet.
- Strong communication skills via phone, email and Skype.
- Experience working in Wetu, Tour Plan and or Travel Studio preferable. (Reservation System software)
- Attention to detail.
- Fluent in English language skills (written and verbal).
Location
Gauteng
Work from home (Remote)
General Details
- Working effectively with other departments in the business, understanding the inter departmental flows and dependency, across countries and continents.
- Sharing duties on a 24-hour standby phone and working shifts.
- Willingness to learn and grow.
- Friendly, flexible and a sense of humour!
- Standard: Monday to Friday 08:00 to 17:00.
- Shift week: Responsible for the emergency number on all company bookings travelling within East and Southern Africa.
- Exception: Might be required from time to time to adjust working hours to accommodate meetings with the overseas team, according to the time zone difference.
Application details
Nono Mantjiu
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