Job Description
To provide support to a consolidator division for corporate customers for Bidtravel Ambassadors. To manage domestic, regional, and complex multi-faceted international travel for all corporate travel within South Africa, and all international destinations. To be proficient in servicing VIP travel and being prepared to work after hours where necessary.
Availability
Immediately
Salary
Negotiable based on experience Benefits include: Pension, Medical Aid, Incentives
Required Qualifications
Qualification:
- Diploma in Travel and Tourism
- Excellent geographical knowledge
- 5 years’ experience in a senior consultant position
- Proficiency on Quicktrav (not essential), Sabre or Amadeus
- Proficiency in booking all aspects of domestic, regional, and international corporate and international leisure reservations
- 100% usage of automation through our technology platforms.
- Experienced in Corporate and VIP travel
Location
Gauteng
Johannesburg
General Details
Skills Required:
- Interpersonal skills
- Consulting skills
- Research skills
- Relationship building
- A passion for what you do.
- Upsell to exceed client’s expectations
- Good command of spoken and written English Language
- Exceptional attention to detail
- Excellent time management
- Be a team player
- Good email and telephone etiquette
- Good problem-solving skills
- Being confident to interface with the client in his/her office
Technical Competencies
- In-depth knowledge of International fares and ticketing
- Experience in creative ticketing
- Ability to apply knowledge to complete complex international re-issues
- Domestic, Regional and International Destination knowledge
- Solid international leisure travel knowledge as well as cruising
- Travel Consulting Experience to international level
- Travel related systems and procedures knowledge
- Travel related products and services knowledge
- Client Travel Policy knowledge
- MS Office
Behavioural Competencies
- Well-travelled and able to advise and anticipate clients’ needs and requirements
- Excellent geographical knowledge
- Must be comfortable to sell corporate and leisure travel
- Customer service orientated
- Detail orientated and quality driven
- Professional and well spoken
- Team Player
- Energetic and driven
- Self-motivated - always aim to deliver a high touch service
- Be proactive and not reactive
- Confident and able to handle difficult situations
- Behave in a respectful manner when dealing with colleagues, clients and suppliers
- Ability to work under extreme pressure while adhering to tight SLA agreements
- Ability to work on your own
- Practice duty of care for all clients
- Take ownership and responsibility for all reservations
- Take ownership of complaints and take appropriate action
- Be flexible and open to change
- Be target driven
Application details
Kele Lekalake
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