Job Description
Offering administrative and operational assistance to the account managers for precise and professional planning and execution of Incentive Travel. The position requires a sound knowledge of the MICE industry and professional approach when liaising with clients, suppliers, DMC’s, airlines and hotel group reservations for both local and international incentive travel.
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
Skills required:
- Matric with post Matric qualification relevant to the travel industry
- Amadeus trained and able to build fares, issue tickets and re-issue tickets (advanced experience essential)
- Good understanding of MICE industry
- Good interpersonal skills
- English – well spoken and written
- Ability to work as a key member of the team
- Organized, detail oriented and efficient time management skills
- Own reliable vehicle essential
- Creative and driven for excellence
- Independent, problem-solver and must take initiative
Location
Gauteng
Johannesburg (Home-based position)
General Details
Key Outputs
- Maintain a professional attitude and appearance as a representative of the company at all times
- To ensure that the requirements of the account managers are met in an accurate way
- To ensure that all internal and external deadlines are met timeously and efficiently
- Efficient and accurate processing of client documentation for incentive trips which includes the issuing of domestic and international air tickets, visa correlation, itineraries, travel insurance etc. and all other admin related work.
- Travel document packing and dispatching.
- To ensure smooth onsite implementation of the incentive by providing efficient support and where required assistant tour leading services.
- To develop and maintain an ongoing high standard of customer service including good interpersonal relationships, both internally and externally.
- All administration, record keeping and reporting related to accounts and your daily functions.
- Any agreed upon ad-hoc work requirements in order to provide customer satisfaction.
Application details
Kele
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