Tourvest Travel Services

IT Helpdesk Support Technician (Permanent) Gauteng - Bryanston- Retail
Pub: 07 Aug 2023

Job Description

The incumbent is to provide first line support to the business as per Service Level Agreement (SLA). To take calls, logging and update customer queries, technical diagnostics/troubleshooting and managing customer expectations. The case resolutions will range from basic technical repairs and knowledge base to in-depth technical solutions.

Availability

ASAP

Salary

Negotiable based on experience

Required Qualifications

Qualification:
Matric; Tertiary Qualification

Location

Gauteng

Bryanston

General Details

A+ N+ Qualification, MCP Certificate

Application details

Mericca Masuku

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