Job Description
Our Travel Consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agents.
Required Qualifications
Qualification:
Travel and Tourism Certificate
Location
Kwazulu Natal
Westville, Durban
General Details
Offer professional travel advice and provide accurate and creative quotations to customers/agents by discussing client requirements either via call centre or over e-mail and advising on suitable options in line with customer requests and striving to exceed expectations.
Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations and adhering to payment processes.
Qualifications and Minimum Experience Required:
- Travel and Tourism Certificate
- Amadeus or GDS and understand airfare rules
- Excellent numeracy and literacy skills
- 3 to 5 years of travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
- Thorough working knowledge of Reservations process from input to output
- Practical Experience with compiling travel packages and creating costings
- Working knowledge of Microsoft Word and Excel and Outlook
- Good Geographical knowledge
- Experience with reading and interpreting contracts
- Accurate and detail orientated and compulsive about taking care of small things.
- Effective Communication Skills (effective written and verbal communication)
Application details
Suzette Diedericks
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