Job Description
As a Team Leader, you will lead a team of travel consultants to achieve sales targets and provide exceptional customer service. You will be responsible for overseeing the team’s day-to-day operations and ensuring that they meet or exceed sales goals while maintaining high customer satisfaction.
Availability
ASAP
Salary
Negotiable
Required Qualifications
Qualification:
- National Diploma/Degree
- Strong operational and GDS/travel systems experience, fares knowledge, staff management skills and solution driven
- The ability to work within a fast-paced, busy environment
- 2 years Team Leader experience
- 5-8 years industry related experience
- +2 years Amadeus GDS experience
- Experience in luxury travel products
- Develop and implement sales strategies to drive revenue growth.
- Monitor team performance and provide regular feedback
- Motivate and inspire the team to achieve individual + collective goals
- Monitor sales metrics and analyze data to identify areas for improvement.
- Ability to work under pressure
- Strong sense of urgency
- Identify training needs and create development plans for team members.
- Impeccable attention to details
- Product Knowledge; Innovative product experience
- Problem solving and excellent communication skills
- Proven sales track record
Location
Gauteng
Fourways
Application details
Itai Tsakatsa
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