Corporate Traveller is looking for Senior Corporate Consultants who will be responsible to provide personalized business travel management and boutique service to our clients through multi-level relationships and our industry expertise.
Primary duties and responsibilities (KRAs)
1. Customer experience:
Drive a customer service mentality by delivering on the brand CVP’s
You will be responsible for the customer experience from quoting,
booking, finance, queries, and complaint handling
Ensure enquiries are actioned as per agreed SLA.
Quarterly client reviews and visits
Consult with client and identify additional opportunities (iCRM)
2. Systems and processes:
Adhere to One Best Way finance process and procedures
Manage client payment including invoicing and statements
Assist your colleagues with their portfolios where necessary
Attend all conferences and team meetings.
3. Sales Ability :
Follow the one best way sales process
Efficiently balance the need to meet deadlines and work speedily under
time pressures while maintaining high standards
Sales orientated and can work towards targets, commissionand incentives
Achieve monthly targets
Sales ability, drive brand initiatives for greater customer engagement & retention
ASAP
Market related with commission & company benefits
Qualification:
Minimum 3 - 5 years working in corporate travel
Senior consultanting experience
Amadeus – Non Negotiable
Western Cape
Northern Suburbs
To apply click on the below link
Home - Flight Centre South Africa Careers (flightcentrecareers.co.za)
Flight Centre Travel Group Recruitment