Loading rates:
Assisting with negotiating and obtaining rates from suppliers.
Checking that the rates received are the most competitive.
Query commission levels if necessary.
Checking to see how rate changes may affect brochure programs – both the company and other operators.
Loading and updating rates.
Updating cancellation terms, child policy and payment terms
System Maintenance.
Updating supplier information such as contacts details, bank details and check all notes categories.
Ensure that the database is clean and old information is removed.
Ensure that the information loaded in Tourplan is understandable for the consultants and all the users of Tourplan.
General
Research new product.
Request new rates for these products.
Assist Reservations with queries.
Update and maintain the online filing of the rates.
Update and main the Product folder on the server.
Check and pull reports for suppliers that have been closed for renovations or similar circumstances.
Alert the consultant to which bookings have been affected by these circumstances.
ASAP
Negotiable depending on experience
Qualification:
5+ years previous experience in the tourism industry
Proficient in the English language, additional languages beneficial
Computer literate and proficient on Microsoft Office and Outlook
Previous experience on Tourplan NX
Excellent number accuracy and the ability to work with minimal errors.
Product/Destination knowledge of South Africa, Botswana, Zambia, Zimbabwe, Namibia and/or East Africa
Ability to multitask and assist with additional projects when needed by GM or MD
Prepared to work extra hours, weekends, and public holidays when necessary
Ability to understand information and terminology relevant to the supplier contracts
Ability to interpret supplier rates
Gauteng
JHB North
Inbound tour operator
Jean Rymer