Job Description
Company Description
The Travel Group is a specialist in Corporate Travel Management with offices located in Randburg. We pride ourselves on customising each travel experience according to our clients' unique needs, service requirements, and budget. Our team of proactive and solution-focused thinkers ensure a seamless travel experience.
Beneficial Experience:
- VIP/ Senior Groups Corporate Travel Consulting Experience
- High performance, proactive, solution focused with the highest level of attention to detail & accuracy, leaving no room for errors.
- Provide a seamless service, handling any requests in full, often including an item where you exceed your client’s expectation.
- Must be sales oriented as the position involves working towards targets; Commission and incentives are payable for sales achievements.
Client Relations
- Ensure enquiries are actioned within 30min, you may request your teams support to achieve this goal.
- Provide quality advice & relevant information to clients.
- Listen to client’s needs; give options explaining why you’ve given each option, considering directness of routing, cost, and client preference.
- Keep client confidentiality within The Travel Group
- Visit your clients at least once every 6 months at their offices.
Systems Used:
- Galileo or Amadeus experience
- Outlook & Penguin (back-office system)
General Requirements:
- Support, encourage and offer help to other members.
- Share product knowledge and information on fares/destinations.
- Be open to constructive feedback.
- Take ownership for general tasks and duties in the office.
- Consideration and respect for other team members.
- Adaptable approach to change.
- Keeping accurate detail of travel arrangements.
- Attend industry training, seminars and after work events as requested.
- Adhere to The Travel Group ethics, values & culture.
- Grow existing clients to their maximum, look for leads, referrals, and any opportunities for further growth.
- Work efficiently to achieve both individual and team monthly sales goals.
Key Performance Requirements
- Complete all quotes & the days invoicing before leaving the office for the day.
- An understanding of basic mathematics with good writing skills including the ability to write business emails, reports, and memos.
- Good oral skills with the ability to confidently handle one-on-one and small group situations.
- A capacity to evaluate facts and information and make decisions, including analysing associated problems, based on those facts.
- Extensive travel experience.
- Ability to perform and follow through tasks without direct supervision or being directed, including searching for relevant information, and logically overcoming unforeseen obstacles.
- Efficiently balance the need to meet deadlines and work speedily under time pressures while maintaining high standards.
Salary
R50,000 up to R70,000 per month
Required Qualifications
Qualification:
- Galileo or Amadeus experience
- Min 3 years as a Groups Consultant
Location
Gauteng
Randburg, Johannesburg
General Details
Willing to travel to the office based in Randburg
Application details
Ziphozonke Miya
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