Job Description
This role demands an experienced and dynamic sales person with a background in the B2B safari industry with focus on enhancing and maintaining trade relationships to support sustainable growth.
Key Responsibilities:
Agent / Trade Relationship Management
- Maintaining and nurturing good trade relations is key with our trade partners (travel agents, operators, private guides etc.) with the goal of increasing bookings, engaging with new trade partners and securing their business.
- Regular product updates, presentations, feedback and ensure timely follow-ups with potential and existing trade partners.
- Hosting of educational’s and attending related trade sales events.
- Address and resolve complaints or concerns efficiently.
- Much of the work will be based on in person visits as well as online calls with travel trade partners.
Market Expansion
- Identify new market and customer segments for possible business growth.
- Attend trade fairs, exhibitions, and networking events to increase brand visibility trade partners, both in person and online – nationally, regionally and internationally from time to time.
- Maintaining and growing existing relationships with Africa based travel trade partners through regular in-person meetings in their offices, as well as remotely, product training & updates, finding new agents and growing this business.
Product Knowledge and Presentation
- Maintain comprehensive knowledge of the company’s offerings, including travel destinations, packages, and services.
- Create and deliver effective sales presentations tailored to client needs.
- Stay updated on industry trends and competitor activities.
- Maintain accurate records of sales leads, prospects, and customer interactions within the team database.
- Provide detailed sales reports and forecasts for the management team.
- Coordinate with marketing and operations teams for promotional activities and seamless service delivery.
- Share market insights with team members to align sales strategies.
Availability
ASAP
Salary
Negotiable depending on experience
Required Qualifications
Qualification:
- Prior sales experience in a similar role: B2B safari industry (connection between our product and travel trade members – agents, safari specialists etc.)
- Lodge or operations experience is a plus.
- Good knowledge of ecotourism and African safari industry as a whole (understanding fellow operators/peers) –
- 8 – 10 years’ experience within the industry
Location
Remote - To be JHB or Cape Town based
General Details
Inbound tour operator
Application details
Jean Rymer
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