Job Description
- Convert an online enquiry into a sale
- To independently manage complex clients
- Creating bespoke itineraries
- Bookings including opening file, costings, quotations, travel documentation, invoicing, close file
- Co-ordinate all travel documentation
- Invoicing & credit control on outstanding payments
- Ensure invoices are timeously sent to clients
- Working with and Updating Operational system and produce weekly report
- Working within Company operations and administration systems
- Keep abreast of property updates /product knowledge and latest industry trends
- Ensure and maintain good relationships with suppliers
- Being knowledgeable about Company products
- Ensure profitability of bookings
Availability
Immediately
Salary
Highly negotiable on experience
Required Qualifications
Qualification:
- Diploma/Degree in tourism
- Min 5+ experience as Travel Consultant with experience in a tailor-made travel environment dealing with direct, online customers
- Demonstrable sales performance in a target-driven environment - Speed-to-market and results-driven are your buzz words.
- Conversion of warm sales leads via email, telephone, WhatsApp and video calls
- The ability to craft tailor-made experiences based on the clients’ needs and specific requirements
- First-hand Destination knowledge in Southern Africa, East Africa, Indian Ocean islands. Essential countries being South Africa, Botswana, Zambia, Zimbabwe, Kenya, Tanzania and Rwanda.
- Working experience of tour operating software (Tourplan, Travelogic etc.)
Location
Western Cape
Cape Town
General Details
Our client is a well established Tour operator that focuses on high-end, luxury inbound travel across the whole of Southern and East Africa.
Application details
Nono Mantjiu
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