Job Description
1. Purpose of the Function
• Reporting to the Finance Supervisor - Debtors Controller, the Finance Relationship Officer (Debtors Controller) will be responsible for debt collection, and allocation of payments received from Clients.
• Ensure efficiency and effectiveness of the day-to-day AR functions.
• Ensure the function is positioned such that it can deliver value
Direct and coordinate the following:
* Delivery of invoices and statements
* Reconciliation of invoices delivered to the client statement
* Clearing of client queries
* Collection of monies due
* Obtaining Remittance Advices and Timely Allocations of Receipts
* Analysis of the Debtors Age Analysis
* Collection of Third-party commissions, supplier rebates & other AR
* Ensure he/she is an active member of the Finance Team and can act as a proactive business advisor when it come to managing credit within the company.
2. Key Duties/Responsibilities:
2.1 General
• Establish work standards, develop objectives and design/maintain effective work-flows and operating procedures to improve efficiency and effectiveness.
• Together with the Accounts Receivable Manager develop policies, procedures and work instructions and recommend modifications to existing company policies and procedures as they relate to AR.
• Take ownership of the weekly and month-end closing AR processes including reconciliations, analysis and reporting.
• Provide support/direction for process or problem resolution.
• Ensure client queries are resolved within two business days.
• Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended.
• Ensure the strict confidentiality and privacy of financial transactions as they relate to the organization and its customers.
• Actively participate in strategic initiatives and special projects when assigned or required.
2.2 Delivery of Invoices and Statements
• Check receipt of invoices and statements from the Invoicing Department against the supporting schedule to ensure receipt of ALL documents prior to delivery to the client.
• Ensure the client signs the supporting schedule as proof of receipt and completeness of the invoices.
• Ensure that weekly invoices and statement to the client contact person are hand delivered and get written acknowledgement of receipt.
• Where couriered or emailed, ensure proof of written receipt is received.
• Investigate and resolve invoicing discrepancies or misallocated transactions.
• Ensure disputed invoices are resolved and resubmitted within 2 business days.
• Ensure all invoices processed are delivered by reconciling delivery schedules to the statement to ensure there are no invoices processed but not delivered.
• Ensure the client receives weekly statements and confirm on a weekly basis in writing that all invoices appearing on the statement have been received by the client.
2.3 Collection of Monies Due:
• Form collective strategies to mitigate customer objections to making timely AR payments.
• Manages collection activities such as:
* Sending follow-up inquiries
* Negotiating with past due accounts
* Applying the signed Travel Management Contract & SLA
* Keeping track of cash receipts, swipes and allocating within 2 business days.
* Referring accounts to collection agencies.
* Maintains accurate records.
* Creates financial reports relating to account receivable function and status of accounts.
2.4 Other:
• Manage the weekly and monthly reconciliation of other AR related accounts (such as cash sales, unclaimed credits, clearing, accrual, bad debt, charge-backs, overrides, rebates and staff debtors).
• Prepares all third party commission and maintain a detailed accounts analysis by client.
• Audit delinquent accounts considered to be un-correctable to ensure maximum efforts have been taken before assigning bad debt status to the account.
• Establish and update client credit activities and manage client credit limits on the system.
• Review collection reports to ascertain status of collections and balances outstanding and evaluate effectiveness of current collection policies and procedures.
• Interact with the Key Account Management, Sales Team and Operations to research and manage client account issues.
3. Other Skills/Abilities/Competencies
• Strong Accounting Skills.
• Exceptional leadership and team development skills.
• Strong problem-solving and decision-making skills.
• Ability to manage competing priorities and meet deadlines.
• Exceptional verbal and written English communication skills.
• Detail-oriented, well-organized.
• Ability to readily adapt to and lead through changing environment.
• Professionalism
• Positive outlook
• Entrepreneurship
• Teamwork
• Client Orientation
• Adaptability
Availability
ASAP (1 months notice)
Salary
Negotiable
Required Qualifications
Qualification:
4. Minimum Requirements
• Matric Accounting and Certificate/Diploma in Accounting or Equivalent.
• Minimum 18 months experience working in Accounts Receivable.
• Strong systems background.
• Proficiency with Microsoft Office applications, particularly Excel.
• Previous experience in Travel would be considered an asset.
Location
Gauteng
Pretoria
Application details
Yolande Malebo
Apply Now