Job Description
Lead a Team of Consultants and Manage VIP Leisure Flights / Accommodation / Various Modes of Transport / Restaurant Bookings / Site-Seeing / Tourist Attractions / Entertainment Suggestions (Domestic and International) etc.
Not seeking an ORDER-TAKER, must sell and maintain excellent relationships with Elite Clientele
Availability
ASAP
Salary
R 30KPM CTC
Required Qualifications
Qualification:
Knowledge and work on the Amadeus / Galileo
Location
Johannesburg
General Details
Daily management of direct reports
Attend all TTS and TTS client meetings
Drive TTS Vision and Step Up Programme to staff
Drive staff motivation and communication
Drive customer service and booking conversion
Attending and resolving customer complaints with urgency
The ability to advise or seek solutions to problems
Flexibility to assist out of normal office hours when required
Meet management deadlines (daily, weekly, monthly, yearly)
Assisting with day-to-day queries
Knowledge of staff’s Job descriptions and ensuring they are adhered to
The individual is also dedicated to assist, coach, mentor and support all reporting staff whilst continuing to perform daily responsibilities as well as ensure customer satisfaction.
Accurately complete all reissues.
Ability to complete all refunds accurately.
Ensure negotiated fares and rates are utilized
Application details
Belinda
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