Job Description
The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery
Ability to work on the Amadeus/Galileo GDS
Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized
Understanding and adhering to the clients’ travel policies and procedures
The ability to advise the solution to the problem
A client centric mentality, with consistent extra mile service
Ability to build relationships with TTS clients
Immediate attention to any client complaint
Adhere to client turnaround times
Availability
ASAP
Salary
Neg
Required Qualifications
Qualification:
Matric Qualification
Travel Diploma
Minimum 4 years experience with at least 3 being in an intermediate role in a similar organisation
Beginners and intermediate fares course
Ticket reissue course
Ticketing course
Business with charm and savvy (Excl External Applicants)
Customer service course
Sound geographical knowledge
Sound visa knowledge
SAM and AGM course
Location
Western Cape
Atlantic Centre
Application details
Nomsa Mathebula
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