Job Description
TMC seeks an incumbent to be responsible for managing KZN and East Coast branches . Must be prepared to travel extensively if based in JNB...as will be responsible for KZN & EC Regions and must be able to lead, manage and motivate the staff. The individual must be dedicated towards achieving highest profitability results, 100% staff & customer satisfaction. Incumbent is expected to understand and expand on current operational and clients structures and is responsible for client satisfaction and retention. .
Availability
ASAP
Salary
R highly neg
Required Qualifications
Qualification:
• 7 years’ experience in a similar management role
• Indepth knowledge of products, services and solutions in the Travel and Expense Management arena
• Sound understanding of operations in a TMC
• Understanding of the governing legislation
• Basic understanding of pricing models in the market place Excellent understanding of competition in Travel and Expense management arena globally
Location
Gauteng
JNB but Travel Required to KZN
General Details
OPERATIONS
• Implementation of operational and company policies and procedures nationally
• Ensure 100% compliance of staff to the Policies and procedures
• Ensure that all staff are well informed in all relevant aspects of the business
• Drive the company’s Online strategy
• Advisory Services – ensure your staff achieve targeted revenue set for you r department
• Actively contribute to the review and implementation of the business plan and ongoing strategies for the region
• Brand Building – to ensure that a significant contribution of brand building both internally and externally (networking and building our footprint)
BUDGETS
• Responsible for the regions profit and loss
• Participate in the budget process, producing an annual
CRM
• Develop and implement client centric strategy to meet profit goals within the regions
• Grow preferred partner support
• Build and maintain relationships with preferred partners
• Building and maintaining multi-level relationships
• Handle retender process alongside the New Business team
• Ensure Client Retention of existing clients
FINANCE / REPORTING
• Manage debtors
• Monthly finance reports to GM
• Oversee finance team
• PNL for the regions
• Ensure costs are maintained and debtors collected
• Oversee day-to-day financial management
HR FUNCTION
• Ensure new staff are inducted
• Conduct and monitor staff bi-annual Measure-Up appraisals
• Empower staff through development plans i.e. Ensure completion of PDP for poor performance and Skill Up plans for others
• Assistance with recruitment, selection and appointments of candidates for KZN and EC
• Ensure staff are aware of code of conduct and company policies
• Knowledge of staff’s Job descriptions and ensuring they are adhered to
• Provide leadership and management of the team
• Facilitate team work and team development
• Drive cost reduction within the team
• Coach, mentor and provide guidance to staff where necessary
• Provides a positive leadership role model for all employees; in a manner consistent with TTS’s vision and Step-Up values
CHALLENGES
• Highly competitive Travel and Expense Management market, with aggressive financials being offered by competition
• Fast changing industry, profitability under threat unless partnership model is understood by customer
• Highly complex customer structures, the company’s solutions, need to be the leading edge response to their requirements to protect the business
• Ability to travel frequently to other regions
Application details
Belinda Peddie
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