Job Description
The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. Ensure the ongoing of all encompassing viability of the Tourvest Travel Services division.
Knowledge and work on the Amadeus/Galileo GDS
Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized
Ability to handle pressure and volume
Offering a consistent extra mile service while adhering to the SOP and SLA
Client retention
Assist junior staff
Availability
01 April 2015
Salary
Neg
Required Qualifications
Qualification:
Minimum 6 years experience with at least 4 being in a senior role in a similar organisation
Matric Qualification
Travel Diploma
Beginners and intermediate and advance fares course
Ticket reissue course
Ticketing course
Super User course
Business with charm and savvy (Excl External Applicants)
Customer service course
Sound geographical knowledge
Sound visa knowledge
SAM and AGM course
Location
Western Cape
Cape Town , Atlantic Building
Application details
Nomsa Mathebula
Apply Now