Travelinfo

Job Description

An outgoing person that enjoys working within a team. Able to handle pressure as this is a demanding In-House environment

Availability

ASAP

Salary

Neg

Required Qualifications

Qualification:
 Matric Qualification
 Travel DiplomaMinimum 6 years’ experience with at least 4 being in a senior role in a similar organisation
 Beginners and intermediate and advance fares course
 Ticket reissue course
Ticketing course
Super User course
Business with charm and savvy (Excl External Applicants)
Customer service course
Sound geographical knowledge
Have visa knowledge
SAM and AGM course

Location

Gauteng

Midrand

General Details

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. Ensure the on-going all-encompassing viability of the Tourvest Travel Services division.
 Knowledge and work on the Amadeus/Galileo GDS
 Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.
 Ability to accurately conclude multi-sector/round the world reservations
 Accurately complete all reissues
 Ability to complete all refunds accurately
Ensure corporate fares are utilizedAlignment to all TTS polices/procedures found on Dashboard
 Fully conversant with the paperless procedureFull alignment to the TTS Standard Operating Procedures
 Full understanding of the SOP manualFully conversant with preferred partners both of TTS and the client
 Ability to update all travelers profilesEnsure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
 No tickets to be on the uninvoiced ticket list
 All ECC charges invoiced out the following day
 All vouchers correctly issued and emailed to the client and supplier
Cost conscious for both TTS and the clientUnderstanding and adhering to the clients’ travel policies and procedures
 The ability to advise the solution to the problem
 A client centric mentality, with consistent extra mile service
 Ability to build relationships with TTS clients
 Immediate attention to any client complaint
 Adhere to TTS /client turnaround timesAttendance of company meetings and functions/team building
 Building and maintain multi- level relationship within TTS
 Networking at industrial related events
Team player

Application details

Nomsa Mathebula

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