Job Description
An outgoing person that enjoys working within a team. Able to handle pressure as this is a demanding position.
Working hours: To be aligned according to the African Countries office hours
Availability
ASAP
Salary
Neg
Required Qualifications
Qualification:
Matric Qualification
Travel Diploma
Minimum 6 years experience with at least 4 being in a senior role in a similar organisation
Beginners and intermediate and advance fares course
Ticket reissue course
Ticketing course
Super User course
Business with charm and savvy (Excl External Applicants)Customer service course
Sound geographical knowledge
Sound visa knowledge
SAM and AGM course
Location
Eastern Cape
Port Elizabeth
General Details
Knowledge and work on the Amadeus/Galileo GDS
Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized
Limited QC rejection
Ability to accurately conclude multi-sector/round the world reservations/ Good knowledge of International African Fares
Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
No tickets to be on the uninvoiced ticket list
All ECC charges invoiced out the following day
All vouchers correctly issued and emailed to the client and supplier
Cost conscious for both TTS and the client
Understanding and adhering to the clients’ travel policies and procedures
The ability to advise the solution to the problem
A client centric mentality, with consistent extra mile service
Ability to build relationships with TTS clients
Immediate attention to any client complaint
Adhere to TTS /client turnaround times
Application details
Nomsa Mathebula
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