Job Description
SHORT DESCRIPTION
TMC seeks a Business Analyst to offer second level support for applications used within the co. The incumbent will be required to assist with the day to day efficient operation in resolving logged calls together with maintaining and updating the Master Data and assisting with various projects and the testing and implementation of new processes and future applications.
Availability
ASAP
Salary
R negotiable
Required Qualifications
Qualification:
KNOWLEDGE, SKILLS AND ATTITUDE REQUIRED
Matric qualification
Diploma/Certificate in travel (advantage)
Galileo and Amadeus (advantage)
Competent skills in English (verbally and electronically)
Basic accounting principles
SAM / AGM experience (advantage)
Location
JHB
General Details
MAIN PURPOSE
Second level support
Providing applicable applications support
Testing applicable version updates or processes
Create / change / delete – Master Data Maintenance
Act as a supportive role to Team Leader, within own team as well as the co.
Build and maintain good relationships within the team.
Build relationships and support all business units within the co.
Build and maintain good relationships with all co.’s business units including Directors, Sales, SRM’s, In-house consultants and team leaders, etc.
Pro-actively work with General Manager to grow team.
Assist in areas of expertise.
SKILLS & ATTITUDE
Customer Excellence
Have Good Interpersonal skills with colleagues and clients
To be able to work in a team
Must be able to communicate effectively
Adapt to Change
Attention to detail is essential
Must show Initiative
Be able to handle stress
Effective Time Management Skills
Ability to grow and develop staff
Application details
Belinda Peddie
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