OPERATIONAL EXCELLENCE/BUSINESS PROCESSES
General environment
Ensure that all facilities within the office environment are operational, providing optimal working conditions for employees.
Plan and organise direct activities of facilities portfolio, Lease and 3rd party contacts
Procure services, direct maintenance of certain items
To oversee, security, air Conditioning, cleaning, electrical, plumbing, parking Access control, Telecommunication, CCTV.
Reporting
Preparation of required reports on facilities and environment
Budget planning
Reporting on Opex and Capex
Procurement
Assist with procurement of all hardware and software, sourcing the best supplier and quality products
CUSTOMER SATISFACTION
Receive and resolve client requests timeously, ensuring all systems are operational
Provide feedback on all requests
Ensure that 3rd party vendors adhere to SLA
EMPLOYEE SATISFACTION
Self development
Research and check on new technology that will benefit the organisation.
FINANCIAL PERFORMANCE
Manage own costs and meet revenue targets
Make suggestions to ensure that cost centre costs can be managed optimally
Qualification:
Grade 12 with University acceptance
Facilities management certification
Required (not-negotiable):
· Building maintenance
Advantageous (nice-to-have):
· Knowledge of telecommunication systems, IP Telephony
· Knowledge of IT infrastructure, Networking(Lan and Wan)
· Maintenance of general office environment and facilities
· Liaising with 3rd party suppliers
· General support skills
Advantageous (nice-to-have):
· Experience in networking
· Member of accredited Facilities Management association
· Knowledge of Power solutions
Gauteng
Braamfontein
Advanced Building maintenance skills
Basic computer skill
Microsoft Excel
Interpersonal skills
Planning and organising skills
Advanced writing skills
Advanced computer literacy
Attention to detail
Team Player
Creativity and innovation
Customer/client focus
Follow-up orientation
Integrity
Problem solving skills
Time management skills
Kerrigan Padayachee