Vacancies

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American Express Travel

Intermediate Consultant (Permanent) Western Cape- Bellville -Retail
Publication: 02 Feb 2016

Job Description

An outgoing person that enjoys working within a team and on their own.  Able to handle pressure as client can be very demanding.

Availability

ASAP

Salary

Neg

Required Qualifications

  • Matric Qualification
  • Travel DiplomaMinimum 3-5 years’ experience with at least 1 year being in an intermediate role in a similar organisation

Knowledge

  • Beginners fares courses – intermediate preferable
  • Ticket reissue course

 

Location

Bellville

General Details

  • Knowledge and able to work on the Amadeus GDS & TravelIT online booking solution.
  • Ability to issue full reservations including hotel, car, air, transfer, B&B, etc. – domestic, regional and point to point International
  • Ability to accurately complete domestic reissues
  • Ability to complete all refunds accurately
  • Ensure corporate fares are utilized
  • Limited QC rejectionsAlignment to all TTS policies/procedures found on Dashboard
  • Fully conversant with the paperless procedureFull alignment to the TTS Standard Operating Procedures
  • Fully conversant with preferred partners both of TTS and the client
  • Ability to update all travelers profilesUnderstanding and adhering to the clients’ travel policies and procedures
  • The ability to advise the solution to the problem
  • Being a professional at all times
  • A client centric mentality, with consistent extra mile service
  • Ability to build relationships with TTS clients
  • Immediate attention to any client complaint
  • Adhere to TTS /client turnaround timesAttendance of company meetings and functions/team building
  • Build and maintain multi-level relationships within TTS
  • Networking at industry related events
  • Team player

Application details

Contact Name :Nomsa Mathebula

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