Vacancies

12...127128129130131132133134135...221222

Rennies

Client support Specialist (Permanent) Gauteng- Johannesburg -Other
Publication: 05 May 2016

Job Description

 

PRIMARY PURPOSE OF THE JOB

 Support structure to the Business Manager and Strategic Account Manager to ultimately support the Platinum and Gold Clients.

 

o   Drive of Profile initiatives

o   Drive resolution on behalf of Business Manager and Strategic Manager

o   Implementation, Event and Administrative support to Business Manager and Strategic Account Manager

o   Management of Debtors Info Mobatch

o   Management of Rennies and Client Preferred Setups

o   SelfService Reporting Platform

o   Requests from Reporting Team

o   Financial Export Files

o   AirPlus Setup Form

o   CODS & Reason Codes Management

o   Survey Creation

o   Client Setup Support during Implementations

o   Facilitation of client queries, resolution/escalation

o   Supplier Relationship and Obtaining of negotiated deal documents

o   Checking of data before sharing with BMs/Strats

o   Market and Industry research

o   Client Communication Management

o   Client Marketing Management

o   Social Media Management

o   Supplier Fund Management

o   Management of promotional items inventory

o   Flagging of potential opportunities

o   SME Training of Basic Travelyzer Product

o   Fee Renewal process

o   Management of 2-level fee waiver & 3 month no fee processes

o   Apply THINK WITH GOOGLE

o   Management of Debtors Info Mobatch

o   Benchmarking Exercise

o   Document Storage

o   Understanding of Invoiced vs Voucher data

o   One divisional shadowing per month

o   Profile Management Info Gather

 

Availability

asap

Salary

market related

Required Qualifications

QUALIFICATIONS AND EXPERIENCE

 

Grade 12 (non-negotiable)

National Diploma and/or B Degree (advantageous)

 

Proficiency in MS Word, Excel and PowerPoint

 

1 – 2 years travel industry experience (non-negotiable)

Location

Johannesburg

General Details

Rennies Travel would like to appoint a Client Support Specialist x 2 in CLIENT SUPPORT, Braamfontein Johannesburg.

 

Successful candidates will be expected to embrace the Rennies Travel culture, and live the core values which underpin everything we do:

- Integrity

- Passion

- Innovation

- Inclusivity

- Accountability

 

Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to Liezl Brouckaert at Liezl.Brouckaert@renniestravel.com 

 

NB: This appointment will be made in accordance with our commitment to Employment Equity.

Application details

Contact Name :Liezl Brouckaert

Contact Phone:011 407 2400

Apply Now