Vacancies

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Club Travel

BSP Refunds Clerk (Permanent) Western Cape- Cape Town CBD -Other
Publication: 09 Jan 2017

Job Description

The main objective of this role is to process refunds on tickets before and after departure as well as to offer administrative support to the BSP division.

  • Processing of Refunds on open segments of tickets and partial refunds using BSP Link & the GDS system on a daily basis
  • Ensuring that the correct values are processed for refund in order to minimize ADM’s received for errors.
  • Ensuring that the correct cancellation penalty is printed and applied to each refund
  • Issuing of credit notes for refunds processed
  • Replying to refund queries logged via our web within 24 hrs
  • Following up on submitted refunds via BSP Link which are older that 1 month, on a monthly basis
  • Compiling of a weekly spread sheet of all refund submittals received which has to be forwarded to the group on a weekly basis
  • Assisting when necessary in the BSP Department.

Required Qualifications

  • Minimum 1-3 year’s experience processing refunds (before and after departure) on the GDS.
  • Recon knowledge advantageous
  • Knowledge of how to process automated refunds
  • Knowledge of processing refunds on BSP Link

Location

Cape Town CBD

General Details

http://careers.clubtravel.co.za

Application details

Contact Name :Wardah Smith

Contact Phone:021-9707777

Apply Now