Vacancies

12...112113114115116117118119120...221222

Club Travel

Junior Travel Consultant (Permanent) Western Cape- Tygervalley -Other
Publication: 09 Jan 2017

Job Description

The purpose of this role is to provide administrative support and make domestic travel reservations with the opportunity to progress within the division.  

  • Assist senior consultants with clients’ bookings including voyager and avios reservations, pre-seating, on-line check-in, reconfirmations, meal and special requests.
  • Issue full domestic reservations including hotel, car, air, transfers, guesthouse and villas.
  • Compile quotes, itineraries and client documentation.
  • Answer, screen and forward any incoming phone calls (overflow) while providing basic information when needed.
  • Manage Live Chat
  • Assist with sourcing availability during peak season.
  • Cross check confirmed bookings in the relevant booking systems
  • Identify problems on a file and immediately notify the consultant and/or operations manager
  • Follow and adhere to all sales procedures
  • Attend all training that is offered.
  • Any other administrative tasks as may from time to time be required.

 

Required Qualifications

  • The ideal candidate will need at least a Matric/Equivalent qualification and a certificate/diploma/degree in travel with a minimum of 2 years’ experience.
  • Proficient with Microsoft Office Suite
  • Amadeus proficient
  • Excellent knowledge of fares and ticketing
  • Strong geography, destination and product knowledge
  • Excellent verbal, reading and writing skills required
  • Strong administration and organisational skills
  • Ability to multi-task, prioritise and work well under pressure
  • A service delivery mind-set and a strong customer service focus
  • Adhere to client turnaround times
  • Meticulous attention to detail
  • Ability to be resourceful and proactive in dealing with issues that may arise.
  • Willingness to work a flexible schedule.
  • Work as part of a team towards a common goal. 

Location

Tygervalley

General Details

http://careers.clutravel.co.za

Application details

Contact Name :Wardah Smith

Contact Phone:021 970 7777

Apply Now