Vacancies

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Rennies

Senior Online Consultant AOT (Permanent) Western Cape- Cape Town -Other
Publication: 07 Dec 2017

Job Description

  • Receive travel requests from corporate and leisure clients

  • Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client

  • Compile a quotation on the travel package and forward this to the client

  • Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings

  • Arrange bookings as per the approved quote from the client

  • Provide booking confirmation to the client once bookings have been made with suppliers

  • Confirm final travel bookings with the client

  • Receive and resolve travel queries from clients, e.g. provide assistance to the client in the event that they are stranded, missed the flight, etc.

  • Apply for visa documentation and travel insurance on behalf of the client

  • Order foreign exchange as per the client’s requirements and ensure delivery to clients

  • Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email

  • Read and research information in order to remain abreast with changes within the market

  • Your working hours will be on rostered shifts and work will be almost entirely after hours.

 

Availability

ASAP

Salary

Market Related

Required Qualifications

  • Diploma in Travel & Tourism / equivalent NQF Level 5

    5 - 6 years relevant experience

    A strong background in international and domestic re-issues

Location

Cape Town

General Details

Rennies Travel would like to appoint a top Senior Consultant for the AOT after-hours division.

 

Successful candidates will be expected to embrace the Rennies Travel culture, and live the core values which underpin everything we do:

·            Care and respect for every individual

·            High quality standards and performance

·            Obsession with customer service and personal attention

·            Integrity & honesty; confidentiality

·            Enthusiasm and passion.

 

Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to Careers@rennies.com  

 

NB: This appointment will be made in accordance with our commitment to Employment Equity.

Application details

Contact Name :Reagan Smith

Contact Phone:021 486 3701

Apply Now