Vacancies

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Perfect Destinations

Sales Support Administrator (Permanent) Western Cape- Century City, Cape Town -Wholesale
Publication: 27 Mar 2018

Job Description

  • Handling all after sales administration processes.
  • Handling of booking processes with suppliers
  • Issuing of travel documents
  • Handling Fares & Ticketing duties
  • Handling revalidations, reissues & schedule changes
  • Managing booking cancellations & amendments
  • Thorough checks of all travel documentation
  • Resolving customer complaints in a positive manner
  • Ensuring  that all after sales customer needs are met
  • After sales quality checks to minimise risks of errors

Availability

Immediately

Salary

Market Related

Required Qualifications

  • Proficient on GDS, preferably Amadeus
  • Great listening skills
  • Good Organisational, written, verbal & communication skills
  • Strong problem solving ability and negotiation skills
  • Ability to calmly handle complains
  • Natural curiosity to investigate possible solutions to ensure a more seamless customer experience
  • Ability to build relationships with fellow colleagues, support teams and suppliers
  • Ability to work independently or as a team to reach a common goal
  • Excellent attention to detail and time management
  • Adapt easily to systems & new developments

Location

Century City, Cape Town

General Details

Are you a genius on Amadeus GDS? Do you find excel spreadsheets irresistible? Is your attention to detail and organisational skills bordering OCD? Is multitask your middle name? If YES, then we want YOU! We're looking for two amazing admin agents to join our very cool Sales Support team at Perfect Destinations.  

Application details

Contact Name :Perfect Destinations recruitment

Apply Now