Vacancies

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City of Choice Travel & Tours (Pty) Ltd

Intermediate Travel Consultant (Contract) Mpumalanga- Nelspruit -Retail
Publication: 16 Apr 2018

Job Description

Two Year Fixed Term Contract with possibility to extend

CUSTOMER INTIMACY
  • Domestic, Regional and Basic International Travel Requests
  • Receive travel requests from corporate clients
  • Obtain the 3 best possible options on rates from suppliers for car hire, hotel and airline for every client
  • Provide the client with solid advice as to the client’s travel requirements
CUSTOMER SERVICE DELIVERY
  • Strict adherence to the customer's travel policy and contractual supplier agreements
  • Responsible for accuracy and completeness of customer profile information
  • Ensure that all travel requests are aligned to customer travel policy and report any exceptions to the immediate senior
BUSINESS PROCESSES
  • Domestic, Regional and Basic International Travel Packages
  • Compile a quotation on the travel package and forward this to the client
  • Arrange bookings as per the approved quote from the client
  • Provide booking confirmation to the client once bookings have been made with suppliers
  • Confirm final travel bookings with the client
  • Receive a package order or booking form from the client indicating that the client has accepted the confirmation of the bookings
  • Issue the travel documents, i.e. car hire, hotel and airline vouchers to the client via email
FINANCIAL
  • Revenue Maximisation
  • Responsible for accuracy and completeness of fees charged
  • Ensure maximum utilisation of preferred suppliers
  • Responsible for accuracy and efficiency in all areas of consulting thus eliminating unnecessary financial loss
  • Improve operating margin/yield
LEARNING & GROWTH
  • Self-development
  • Make input and agree to the implementation of training and development according to Personal development plan
  • Read and research information in order to remain abreast with changes within the market

Availability

As soon as possible

Salary

Market Related

Required Qualifications

Grade 12
Diploma in Travel and Tourism
Galileo
Basic fares and ticketing would be an advantage

Location

Nelspruit

General Details

Required
  • 3-5 years’ industry experience
  • Knowledge of Galileo
  • Quicktrav
  • Travelsoft
Advantageous
  • Knowledge and understanding of fares
  • Knowledge of domestic and regional destinations
  • Knowledge and understanding of regional travel booking requirements
  • Knowledge and understanding of international destinations

Application details

Contact Name :Kay Pillay

Contact Phone:0860872835

Apply Now