Vacancies

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EDS Systems (RF)(Pty) Ltd

Product, Account Manager & Pre- Sales (Permanent) Gauteng- Johannesburg -Other
Publication: 11 Jun 2018

Job Description

The primary responsibility of the Product Account Manager is to manage customer accounts and the product management of the Mid & Back Office portfolio of software applications.
 
Having MBOS knowledge and product awareness, some project management & business skills, the role is viewed as a product expert within the regions.
 
Product Management Duties
  • Coordinate all MOBO new platform releases and existing platform version release activities associated with the with relevant internal & external groups
  • Identify opportunities for the development of new features or enhancement of existing products (through analysis of customer/ prospect feedbacks and knowledge of market trends, competition gathered in research activity and gap analysis between business requirements and product offering)
  • Review functional specifications to ensure they correspond to identified customer / market needs
  • Interface regularly with the development teams to ensure delivery of requirements
  • Market, manage and promote product functionalities to existing customers. (Account Management)
Internal Stakeholder Duties
  • Ensure product portfolio knowledge transfer to all key ACO stakeholders in Internal Solution Workshops and in ad-hoc requests
  • Document progress and provide status reports throughout the term of a project to all key stakeholders
  • Provision of expert MOBO product portfolio knowledge to ACO teams aligned to Sales, Delivery & Support activities (Sales, Implementation, Training and Support teams)
Sales & Marketing Duties
  • Participate in workshops or one-to-one meetings with customers
  • Provide product content as needed to support documentation, training, sales tools and collateral creation
Account Management Duties
  • Participate in workshops or one-to-one meetings with customers
  • Market, manage and promote product functionalities to existing customers. (Account Management)

Availability

1 August 2018

Salary

Basic Salary 35k–38k per month, including benefits: medical aid, retirement annuity, group life group disability

Required Qualifications

  • Tertiary qualifications (or equivalent) in a relevant discipline from College or University.
  • Industry experience preferable
  • In depth knowledge of MOBO tools & associated user workflows is an advantage
  • Amadeus GDS & MOBO platform(s) experience preferred

Location

Johannesburg

General Details

  • Knowledge of Amadeus Products is a plus
  • Product & Account Management skills and understanding
  • Understanding of IT development and tools
  • Ability to learn and understand new products and services as and when required
  • MS suite of software
  • Strong customer focus & interpersonal skills
  • Communication skills including presentation skills in a high-tech environment
  • 40% Travel is required with home market base of Johannesburg, South Africa

Application details

Contact Phone:010 140 5660

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