Vacancies

Sure Tripos Travel

Intermediate to Senior Travel Consultant (Permanent) Western Cape- Cape Town -Retail
Publication: 06 Aug 2018

Job Description

A Travel Consultant with great enthusiasm for traveling and customer service. The person will be responsible for promoting and booking traveling arrangements for clients (individuals and/or businesses, leisure and corporate). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
 
Responsibilities
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Assess the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. and invoicing.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints 
  • Be available for after-hours duty
  • Attend conferences/seminars/training to maintain familiarity with customer service and travel and tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets

Availability

ASAP

Required Qualifications

  • At least 5 years working experience as a travel consultant
  • Excellent knowledge of Amadeus
  • Knowledge of Quicktrav is advantageous
  • Proficiency in English
  • Additional languages are an advantage
  • Attention to detail
  • Exemplary sales skills and customer-oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises and solve problems
  • Degree in Hospitality, Travel, Tourism, Business or relevant field will be a distinct advantage
  • Personal travel experience will be advantageous

Location

Cape Town

Application details

Contact Name :Rafik Romaney

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