Vacancies

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Burns Cunningham Corporate Travel

Top Intermediate Consultant (Permanent) Gauteng- Highway Gardens, Edenvale -Retail
Publication: 25 Feb 2019

Job Description

  • Read and understand corporate clients travel policy.
  • Domestic, Regional and International consulting.
  • Ascertain client’s needs and advise suitable products and services: full time consulting.
  • Prepare and process quotes within time frame set by clients Service Level Agreement.
  • Follow up on all quotes within 24 hours.
  • Build professional relationships with clients to ensure client retention.
  • Book all travel related services (flights & ground) either on Amadeus GDS, website or with supplier in accordance to the clients travel policy.
  • Liaise with tour operators and other key partners such as hotels and airlines regarding bookings and schedules.
  • Advise clients regarding passports, visas, health requirements, foreign exchange, travel insurance, car parking, car hire, transfers, accommodation, excursions and any other travel related services.
  • Process clients booking including pre-seating, meals and any special requirements.
  • Ensure that the client has been informed of the conditions of travel; understand fare rules.
  • Process refunds.  
  • Ensure client’s booking file is updated and Customer Profiles are up to date.
  • Adhering to Company policy on form of payment and payment procedures.
  • Ensure all necessary documentation is issued within allocated time.
  • Make certain the conditions of travel are clearly stated on the itinerary.
  • Assist with changes to travel arrangements and bookings where necessary.
  • Follow up with each client after their trip for feedback on services provided.
  • Manage and control queues.
  • Assist other consultants when required.
  • Arrange collection or delivery of travel documentation.
  • General administration.
  • Remain flexible to the wider business needs of the company by rendering assistance for ad hoc projects and duties as required.
  • Required to do After Hour work, on a rotational basis.

Availability

Asap

Salary

Negotiable

Required Qualifications

Skills Experience and Education:

  • Minimum 4 years corporate consulting experience with Amadeus as a GDS. Galileo and Quicktrav a plus.
  • Excellent geography, destination and product knowledge.
  • Outgoing and approachable with exceptional customer service skills.
  • Outstanding verbal and written communication skills.
  • Passionate about travel and people.
  • Computer literate with MS Outlook and the internet.
  • Attention to detail.
  • Ability to excel under pressure.
  • Excellent organisational skills.
  • Strong sales focus.
  • Team player.

Location

Highway Gardens, Edenvale

General Details

To and from work - must drive. 

Application details

Contact Name :Paula Ferreira

Contact Phone:+27 11 974 0977

Apply Now