Vacancies

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Club Travel

BSP Invoicing and Refunds Administrator (Permanent) Cape Town -Retail
Publication: 20 Jan 2020

Job Description

The main purpose of the role is the invoicing of BSP Air tickets that reject and processing refunds and EMD refunds as per consultant’s requests.

Required Qualifications

  • Invoicing of BSP Air tickets that reject
  • Process Refunds and EMD refunds as per consultant’s requests.
  • Invoicing of BSP Air tickets
  • Processing of Refunds on BSP Link & the GDS system on a daily basis
  • Ensuring that the correct values are processed for refund in order to minimize ADM’s received for errors.
  • Ensuring that the correct cancellation penalty is applied to each refund
  • Issuing of credit notes for refunds processed
  • Replying to refund queries logged via our web within 24 hrs
  • Following up on submitted refunds via BSP Link which are older than 1 month, on a monthly basis
  • Assisting when necessary in the BSP Department

Location

Cape Town

General Details

  • Minimum 5 years experience (airline and travel agency)
  • Fares Knowledge & understanding rules governing air tickets is essential
  • Recon knowledge advantageous
  • Knowledge of how to calculate automated refunds
  • Knowledge of processing refunds on BSP Link
  • Attention to detail

Application details

Contact Name :Wardah Smith

Contact Phone:0219707777

Apply Now