Vacancies

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MSC Cruises

Contact Centre Agent (Permanent) Gauteng- Rivonia -Other
Publication: 17 Feb 2022

Job Description

The Contact Centre Agent is responsible for the effective handling of all individual clients and trade requests in line with MSC Cruises Corporate Service Standards.
 

Availability

Immediately

Salary

Market Related

Required Qualifications

Essential:
  • Minimum 2 years in the travel industry;
  • Certificate, Diploma or BCOM in Travel & Tourism;
  • Online proficiency and experience;
  • Working knowledge of Excel and other MS Office Applications – Outlook;
  • Ability to increase sales and perform under pressure;
  • Proven sales record;
  • Extensive global product and geographical travel knowledge;
  • High accuracy and concentration, focusing on detail;
  • Excellent written and verbal communication skills;
  • Effective time management;
  • Self-motivated and disciplined;
  • Strong organizational and prioritization skills;
  • Must be a team player
Desirable:
  • Contact Centre Experience

Location

Rivonia

General Details

Should you meet the above-mentioned criteria, please submit your curriculum vitae along with a motivational letter and tertiary qualification to lisa.ferris@msccruises.co.za - click on the "Apply Now" button.

MSC Cruises reserves the right to reject profiles that do not meet the minimum level of requirements for this position and should you not receive any communication from us then please take it that your application was unsuccessful.

Application details

Contact Name :Lisa Ferris

Contact Phone:+27 10 980 0672

Apply Now